Check your bandwidth
Sometimes when people have trouble watching our videos, it is because they don't have enough bandwidth.
Let's check yours and make sure that is not the problem.
Please visit speakeasy.net for a free speed test.
Find and click the green Start button.
Choose a server location from the list of the left.
After the test completes, the results will be displayed.
Our experience indicates that you need at least 500 kilobits for good video performance. If you have anything less than that, you might try watching the video again later when your internet connection is not so busy.